This update improves photo capture and QA workflows in the Matrak Mobile App, especially on sites with poor or unstable reception.
You can now:
Capture multiple photos in one session
Mark up photos (draw, circle, arrows, and text)
Keep working with full offline photo support, then sync automatically when back online
Enforce Hold Points and required photo rules while offline
Review upload history and retry failed uploads
These improvements help teams record defects faster, complete QA tasks on-site, and stay confident that photos and status changes will sync correctly.
What’s new
1) Take multiple photos in sequence
Capture several photos back-to-back without waiting for each upload
Tap Next to review all photos together
Delete, rotate, or mark up photos before confirming
2) Mark up photos (draw, circle, arrows, text)
You can annotate photos directly in Matrak:
Draw on the image
Circle problem areas
Add arrows
Add text notes
Marked up photos are visible in both the Mobile App and the Web App.
3) Reliable offline photo capture + automatic sync
When offline or in flaky connectivity:
Photos still attach to the correct record
Hold Points validate locally
QA updates can be completed offline
Everything syncs automatically when you reconnect
4) Photo upload history and retry
Go to More → Photos to:
View upload history
See failed uploads
Retry failed uploads
Confirm what has synced
If Photo Backup is enabled:
Failed uploads are saved to a device album
The album name is the Record ID
5) Workflow rules supported offline
Hold Points, required photo validations, and status changes are supported offline.
Matrak reconciles changes correctly once you are back online.
🚶 Step-by-step: how to use it
1) Take multiple photos
Open any record.
Go to the Photo tab (or any field that supports photos).
Tap Take Photo.
Capture multiple photos in sequence.
Tap Next.
Review the photos.
Optionally Mark up, Rotate, or Delete.
Tap Confirm to attach and upload.
2) Mark up a photo
Tap a photo.
Tap the pencil icon.
Use the tools to add:
Drawings
Circles
Arrows
Text notes
Tap Save.
3) Work offline
Open the record you need.
Take photos (this works even in airplane mode).
Complete QA updates or change status as needed.
When you reconnect, Matrak will automatically sync:
Photos
QA updates
Status changes
4) Check upload status and retry failed uploads
Open More.
Tap Photos.
Review upload history.
Retry any failed uploads.
💬 FAQ
Do I need an internet connection to take photos in Matrak?
No. You can take photos while offline. Matrak will sync them automatically when you reconnect.
How do I check whether my photos have uploaded successfully?
Go to More → Photos to view upload history, confirm what has synced, and retry failed uploads.
What happens if a photo upload fails?
You will see the failure in More → Photos, and you can retry from there. If Photo Backup is enabled, failed uploads are also saved to a device album named with the Record ID.
Will Hold Points work while I am offline?
Yes. Hold Points and required photo validations are enforced offline, and the app will reconcile changes correctly once you are back online.
Can I see marked up photos on web?
Yes. Markups are visible in both the Mobile App and the Web App.
Can I still take just one photo?
Yes. You can take a single photo, or capture multiple photos in sequence and review them together.