✅ Summary
When you connect Autodesk to Matrak Connect, you can authenticate your Autodesk account and enable Matrak to access the Autodesk services you authorize.
What you will need
An Autodesk account with access to Account Admin
Your Matrak Connect Autodesk integration details (provided by your Matrak administrator or Matrak Support)
🧩 Problem Description
You want to connect Autodesk to Matrak Connect, but Autodesk requires you to create (or configure) a custom integration so Matrak can request access using the correct Client ID.
🚶 Step-by-Step: Connect Autodesk to Matrak Connect
Part 1: Configure Autodesk (Account Admin)
Log in to Autodesk: https://signin.autodesk.com/
On the Home page, click Account Admin.
Navigate to Custom Integrations.
Click Add custom integration and enter the details provided by Matrak.
Custom Integration Name: Matrak Connect
Client ID: (provided by Matrak)
For security, do not share Client IDs or secrets in screenshots, emails, or public documentation. If you do not have the required values, contact your Matrak administrator or Matrak Support.
Part 2: Connect in Matrak Connect
Open Matrak Connect.
Select Matrak Connect.
Go to Browse.
Choose Autodesk.
Click Not Connected (or Not Setup).
Enter your Client ID and Client Secret.
Follow the Autodesk prompts to authorize access.
✅ Confirm it is connected
In Matrak Connect, the Autodesk integration status should show as Connected. If it still shows Not Connected, review the troubleshooting section below.
💬 Q&A
Do I need to be an Autodesk admin?
You need access to Account Admin to configure the custom integration. If you do not have access, ask an Autodesk admin in your organization to complete Part 1.
Where do I get the Client ID and Client Secret?
These are provided by Matrak (or your Matrak administrator). If you do not have them, contact Matrak Support.
🛠️ Troubleshooting
I cannot see “Custom Integrations” in Autodesk.
Confirm you are in Account Admin and have the required admin permissions.
Matrak Connect says “Not Connected” after entering credentials.
Double-check there are no extra spaces when copying values.
Confirm the Client ID and secret match the Autodesk custom integration you created.
Authorization fails or loops back to sign-in.
Try signing out of Autodesk and signing back in.
Try a private/incognito browser window.