How to create a Matrak account

How to create a new Matrak account, register a new company and join an existing company and project from Matrak's mobile or web application.

Hana Block avatar
Written by Hana Block
Updated over a week ago

Looking to get started with Matrak? Great!

Follow these simple steps and you’ll be on your way. From your computer or mobile phone, you can navigate to Matrak's web or mobile application which will take you to Matrak's sign in page, where you can sign up and create a new company or join an existing one that already exists!


In this article we'll go over:

Tip: You can use the above links to 'jump' to areas of the article you might specifically be looking to learn about. We've added a 'Back to navigation' link at each section header to quickly come back to this navigation menu.

Creating an account from Matrak's web application:

  1. To create an account from Matrak's web application, navigate to the Matrak web application log in page and click on the 'Not a member yet? Sign up'.

  2. Enter your details in the required fields to create an account and select the 'Next' button

  3. To have an account with Matrak, you must belong to a company. The next sign up page will give you two options. Each user must be linked to a company, so you’ll need to either request to a join an existing company, or register a new company.

    • Creating an entirely new company means you will be creating a brand new company not yet registered in Matrak. You will have the option to join an existing project after it is registered.

    • Joining an existing company will notify the company administrator who will be able to accept you into the company Matrak account.

  4. If your company is not registered with Matrak, select ‘Create a new company’.

    1. This will open a popup window for more information. You will need to enter information in the required fields and choose between joining an existing project on Matrak or not. If you select no, you will have the option to turn on the auto domain feature - which will allow anyone from your company in the future to automatically join your Matrak company account when they log in using the same company email domain.

      Regardless of whether you join an existing project or not, after selecting the 'sign up' button, you'll see a confirmation message and an activation email will be sent to your inbox to verify your.


  5. If your company has used Matrak before, select 'Join an existing company’.

    1. This will open a popup window where you'll be required to type in the company name that already has an existing Matrak account.

Note: If the company is registered with Matrak, there will be a green confirmation check mark beside the company name when entered.

6. Selecting the 'Sign up' button will confirm your account registration and automatically send you an email with instructions to get started.

Creating an account from Matrak's mobile application:

To begin you'll need to download Matrak's mobile app from any mobile device or tablet:

To Download Matrak's mobile app:

  • For Android: You can download the latest version of the app from the Google Play Store by clicking 👉 here.

  • For iOS: The Matrak app is available on iPhone, iPad and iPod Touch devices. The latest version can be downloaded from the Apple Store by clicking 👉 here.

Step-by-Step instructions on how to create an account from Matrak's mobile application:

  1. To get started with Matrak on your mobile phone, you’ll need to download the app. From the Apple or Google app store, download the Matrak application.

    When you visit the login screen, you will see fields where you can enter your email and password.

    In addition to these fields, you will also find other options such as the ability to reset your password, a button to sign in, a redirect to the sign-up page, a language changer, and a QR code sign-up option located in the bottom right corner.

  2. If you're new to our platform and wish to create an account, simply select the 'Sign up' option located below the 'Sign in' button, and you will be directed to the sign-up page.


  3. Enter your information in the required fields and select, “Next”. Please note, all required fields need to be filled out before moving on.

  4. Once all fields are filled, you will have two options: To either create a new company or join an existing company.

Creating an entirely new company means you will be creating a brand new company not yet registered in Matrak. You will have the option to join an existing project after it is registered.

Joining an existing company will notify the company administrator who will be able to accept you into the company Matrak account.


Creating a new company when signing up

  1. If you’re creating a new company, select the “Create new company” option and enter your personal details for an account.

  2. Enter the required information to register your company with Matrak and select whether or not you are joining an existing project.

  3. If you are joining an existing project, select the ‘Yes’ button and if you aren't joining an existing project, select the 'No' button. Clicking, “Next.” for either option will automatically send you a confirmation email to verify your account via email.

Note: If you’re attempting to create a company that already exists in Matrak, you will see an error message.

Joining an existing company when signing up

  1. If you are joining an existing company, select the ‘Join existing company’ button and type in the company name you wish to join.

  2. Clicking the 'next' button will automatically send you a confirmation email to verify your account. with the company you are joining on Matrak.

Note: If the company is registered with Matrak, there will be a green confirmation check mark beside the company name when entered.


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