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How to remove users and companies from your project

How to remove users and companies from your project

Remove access for any member in your project

Hana Block avatar
Written by Hana Block
Updated over 3 weeks ago

Effective user access management is crucial for the security of your construction project data. Matrak enables admin users the ability to manage user access and privileges for every member involved in the project.

If you need to remove an internal colleague or an entire company and its members from your project, Matrak's website application provides an easy way to do so — so you can always maintain data security and preventing unauthorized access.

In this article, we will guide you through:

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How to remove an internal colleague's access from your project

You can remove colleague access for internal employees you no longer wish to share project access to at any time.

To remove internal colleague access from your project:

  1. Simple navigate to the the 'My company ' page under the 'User Management' tab.

  2. Find the colleague you with to remove access for

  3. Click the trash bin icon in the row associated with the correct contact that you'd like to remove from your project

Note: This feature is only available to users with Admin access only.


How to remove Edit access of an external company by updating their work status:

If an paid-for external company's involvement on the project is no longer required, you can update the company's work status to "Mark as complete" under the Project Directory tab.

To update a company's work status on your project:

  1. Navigate to Project Settings page

  2. Select the Project Directory tab

  3. Find the company whose work status you want to adjust

  4. Click the "Mark as complete" button

This will update the company's access to View and they will not count towards your Collaborator seat limit. If you need to undo, select "Reactivate work".

Note: This feature is only available to users with Admin access only.

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