Forgetting a password is a common issue faced by many users. Resetting a forgotten password in Matrak can be a straightforward process and can be easily done from within Matrak's web and mobile app:
In this article we'll explore:
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Resetting a Forgotten Password from Matrak's Web app
If you remember your email username on Matrak's web app, but cannot remember the password, you can recover it in a few easy steps.
Navigate to Matrak's login page.
Click on the "Forgot Your Password?" link located below the login form.
In the password reset popup, enter the email address associated with the account for which you wish to reset the password and click the "Submit" button.
Check your email inbox for an email with instructions on how to reset your password. If you don't see the email in your inbox, check your spam or junk folder.
Once you have located the email, click on the link provided in the email to reset your password.
Follow the prompts provided in the password reset page to create a new password for your account.
Choose a strong and unique password that is easy for you to remember but difficult for others to guess.
Once you have successfully reset your password, log in to Matrak using your new password.
Tip: If you are unable to find the reset password email, please check your email spam or junk folder.
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How to reset a forgotten password within Matrak mobile app
If you remember your email username on Matrak Mobile, but cannot remember the password, you can recover it in a few easy steps.
Here's a step-by-step guide on how to reset a forgotten password for Matrak's mobile app:
Access the Matrak login screen on the mobile app.
Click on the "Forget Your Password" option on the login screen.
Enter the email address associated with your Matrak account and click on the "Reset Password" button.
An email will be sent to you with instructions on how to reset your password.
Check your email inbox and click on the link provided in the email to reset your password.
Follow the prompts on the page to complete resetting your password./
Tip: If you are unable to find the reset password email, please check your email spam or junk folder.
When resetting your password, it's important to choose a strong password that's difficult for others to guess. Avoid using common words or phrases and consider using a mix of uppercase and lowercase letters, numbers, and symbols.
In summary, if you've forgotten your password, you can simply reset it by clicking on the "Forget Your Password" option on the login screen, entering your email address, and following the instructions provided in the email you receive.